FAQ – Allgemeine Fragen & Antworten

You can contact us by phone, email, or via our website. We offer free consultations and will create a customized offer for you.
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No, you can grant us access and we'll take care of the rest. Of course, you're welcome to be present if you wish.
Yes, we offer a free on-site consultation to determine the exact scope of work and create a customized quote. Online consultations are also possible!
We operate throughout Germany, with a particular focus on Dresden and the surrounding area.
Yes, all our employees are trained, experienced and insured to ensure the highest safety and quality.
Our prices are based on factors such as labor, time required, material costs, and the scope of the service. You will always receive a transparent quote in advance.
We accept bank transfers, cash payments, and soon card payments as well. Invoices are issued transparently.
No, our offers are transparent. If additional services are required, these will be discussed with you in advance.

You can contact us by phone, email, or via our website. We offer free consultations and will create a customized offer for you.
Use contact form
Contact form
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Yes, depending on availability, we can also organize short-notice moves. Contact us as early as possible!
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Yes, you can reschedule or cancel your appointment free of charge up to 14 days in advance.
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It depends on the size of the property. A small apartment can be cleared out in a few hours, while larger houses or commercial spaces can take a day or longer.
Reusable items are donated or recycled, while unusable items are disposed of properly.
Yes, we specialize in clearing out heavily soiled apartments and work discreetly and professionally.
The cost of a move depends on various factors, such as the size of the apartment, the distance, the number of pieces of furniture, and additional services like furniture assembly or packing materials. We will create a customized, transparent quote for you after a free on-site visit.
Yes, we will take care of applying for and setting up the no-parking zone to ensure your move goes smoothly.
We handle your furniture with the utmost care. Should any damage occur, we are insured and will cover the costs in accordance with our terms and conditions.
Yes, you can use your own moving boxes or purchase them from us.
Yes, we also offer professional furniture assembly for your move.

You can contact us by phone, email, or via our website. We offer free consultations and will create a customized offer for you.
Use contact form
Contact form
Contact form
Contact form
It is recommended that you be present at the start of the installation to clarify any questions. After a brief instruction, the installation can usually continue without your presence.
The installation time depends on the size and layout of your kitchen. We can often install a simple kitchen unit within half a day – for larger projects, we allow one to two working days.
Our kitchen installation service includes the complete assembly of your kitchen: from base cabinets and wall cabinets to countertops, sink, faucet, and appliances. Upon request, we also handle the professional connection and disposal of your old appliances.
Prices depend on the scope and complexity of the installation. We will provide you with a transparent, fixed-price quote in advance – with no hidden costs. Connection work and disposal of packaging materials are also available upon request.
Please ensure that the kitchen area is easily accessible and has water and electricity connections. Nearby parking will greatly facilitate our team's work.
Wir arbeiten sorgfältig – sollte dennoch etwas passieren, sind Sie durch unsere Betriebshaftpflichtversicherung abgesichert. Schäden dokumentieren wir transparent und kümmern uns selbstverständlich um eine schnelle Lösung.

You can contact us by phone, email, or via our website. We offer free consultations and will create a customized offer for you.
Use contact form
Contact form
Contact form
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Yes, we place great importance on environmentally friendly and biodegradable cleaning products.
The duration depends on the size of the living space and the desired scope of cleaning. A standard cleaning usually takes 2-4 hours.
Yes, we offer both one-off and regular cleaning services – weekly, bi-weekly or monthly.
Our cleaning services meet the highest hygiene and cleanliness standards. We use disinfectants against bacteria and viruses, especially during hygienic cleaning.
Yes, we also offer window cleaning for hard-to-reach windows and glass facades.
Basic cleaning includes floor cleaning, window cleaning, bathroom and kitchen cleaning, dusting and surface care.
Our office cleaning includes dusting, floor care, emptying trash cans, sanitary cleaning and disinfection of work areas.
Yes, our dishwashing service is ideal for events, restaurants and commercial kitchens.